Beds and facilities were good and clean. Rooms were spacious and had great curtains to keep out the sun. Plenty of breakfast not included facilities present at the location.
Sandwiched the 20 between id and credit card and politely asked.
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Yes Thanks for letting us know the epicnes! Surprisingly, the check in line was super short which is odd for a Friday night. We liked our room so we did not check back the next day.
I was hopeful that the clerk would take off some of the other charges such as the resort fee, but she did not. Was this an epic upgrade?
She smiled, said she would check. First asked, if I was parking a car during my stay. She then upgraded me to a room that had a nice view of the strip facing MGM, and parts of excalibur.
Also a bigger room. Chatted for a bit about this and that while she was looking for a room that was ready. It did save me money overall, but was not impressed.
He placed the bill between us and he said I could tip him after if I was pleased with the service. He made a very brief call and then checked the computer while we were making small talk. He said he had a spa suite available, a double room upgrade, on the 40 ish floor over looking the strip and asked if that would be ok.
I said that would be just fine. He handed it back and said if I was happy with the service after check in, he would be happy to take it then. He double upgraded me from the basic Park Ave room to Spa room on the 41st floor with a strip view.
Was the extra days just a mistake or was he topping off comp because he received a lot more than he thought. Stood in line behind 2 other parties and got the next available clerk who was a SE Asian woman in her mids. She was not overly friendly. Handed sandwich and asked if there was any possibility of a complimentary upgrade to a suite.
She double checked our room reservation on her computer and re-confirmed that we were booked for a standard Park Ave room. She asked what bed type we wanted and if we wanted smoking or non. We told her we wanted a King non-smoking room. She replied, unfortunately, we do not have any Park Ave rooms that are King non-smoking, so I can upgrade you to the Madison Ave street view.
The room itself was on the 19th floor, relatively low, and facing the roller coaster so we could hear people screaming. The room was dingy and tired, the carpet had seen better days and I never went barefoot in the room.
The toilet had a weird black stain in the bottom — looked like a fat permanent marker — and the shower was like being under a watering can.
Overall, I was disappointed. We had better luck when we left NYNY and checked into Mirage 2 nights later and got a fantastic room I was really happy with.
She finished and handed me back my cards and money the same as I gave it to her. Handed the young clerk the sandwich. She smiled sheepishly and looked kind of shocked. Asked if the hotel was offering any complimentary room upgrades since my husband and I were celebrating our anniversary.
Upgraded us from a standard room to a Madison AVenue room with a very nice view of the mountains.Upscale hotel with spa, near the Rockefeller Center.
Midtown by Saks Fifth Ave.
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